1. RCoop Limited trading as Gloclinics is a company incorporated under the Companies Acts with registered number 05551053 and whose registered address is Omni Tax and Accountancy Ltd, Creative Industries Centre, Science Park, Wolverhampton, WV10 9TG.
References to “we”, “Gloclinics” or “us” shall mean RCoop Limited trading as Gloclinics, and references to “you” shall mean you, the member of the Scheme.

2. We have referred to these terms and conditions as the “Terms” throughout this document.

3. These Terms govern: your membership of the GloclinicsReward Card Scheme (“the Scheme”) and how Gloclinics Reward Card Stamps (“Stamps”) are collected and used. You agree to be bound by and comply with these terms.

4. You must present your purple Reward Card at the time of (1) a qualifying purchase to qualify for Reward Card Stamps; and (2) redeeming a completed Reward Card against a treatment.

5. Under the Programme we will award you Stamps earned on qualifying purchases made at Gloclinics. Qualifying purchases are any purchases that are not excluded in these Terms.

6. Certain purchases are excluded from earning Stamps. These include purchases: • of aesthetics treatments carried out by Rosie Cooper RGN RM NIP; • of products; • of Gloclinics gift vouchers;• of postage & packaging charges; • purchases of treatments with a total value of less than £50 in one transaction. Gloclinics reserves the right to amend the exclusions on the above list from time to time. For the avoidance of doubt, no Stamp will be earned in a transaction where a pre-paid treatment course item is being redeemed and the value tendered is £0.

7. We will award one (1)Stamp for every £50 that you spend on qualifying purchases when presenting your Reward Card. We reserve the right to either increase or decrease the number of Stamps accrued on qualifying purchases, or to change how Points are accrued, from time to time and at our sole discretion, and we will notify you of any changes we make by updating these Terms on our Website.

8. If we refund you for purchases that previously attracted Stamps, we reserve the right to deduct these Stamps from your Reward Card balance at any time.

9. You will not accrue Stamps on purchases that are fully paid for by redeeming a Gloclinics Gift Voucher. If you part-pay for a purchase by redeeming a Gift Voucher, you will only accrue Points on the balance of the purchase above the value of the Gift Voucher.

10. We reserve the right to refuse to authorise the redemption of a completed (i.e. containing ten stamps) Reward Card, if we consider, at our sole discretion, that you are using the Reward Scheme fraudulently.

11. You can only redeem one (1) completed Reward Card on one transaction.

12. We reserve the right to refuse to authorise the redemption of a completed Reward Card, if we consider, at our sole discretion, that you are using the Reward Scheme fraudulently.

13. Subject to clause 15, Gloclinics shall not be liable to you in contract, tort (including negligence), breach of statutory duty or otherwise, in respect of any of the following losses or damage (whether such losses or damages were foreseen, foreseeable, known or otherwise):

• losses that were not foreseeable to both parties when the contract was formed;
• losses that were not caused by any breach on the part of Gloclinics;
• loss of business profits, salary, business revenue, goodwill, or anticipated savings;
• loss which could have been avoided by you through reasonable conduct; or
• obvious errors and omissions in administering the Reward Card Scheme.

14. Subject to clause 15, Gloclinics’ total liability to you in respect of all losses arising under or in connection with the Reward Card Scheme, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed an amount equal to the value of £50; i.e. the total reward value of one completed Reward Card.

15. Nothing in these Terms shall exclude or limit in any wayGloclinics’ liability for:

• death or personal injury caused by Gloclinics’ negligence;
• fraud or fraudulent misrepresentation;
• any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982;
• defective products under the Consumer Protection Act 1987;or
• any other matter in respect of which it would be unlawful for us to exclude or restrict liability.

16. You cannot transfer Stamps or completed GloclinicsReward Cards to any other person.

17. We reserve the right to amend or terminate the Reward Card Scheme at our sole discretion. We reserve the right to vary or amend these Terms from time to time, at our sole discretion. We shall notify you of any changes to the Reward Card Scheme and/or the Terms on our Website.

18. These Terms shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms.